Pump It Up Pump Service, Inc

Hiring Well Pump Installers? Ask These 7 Questions

If you’re loving summer and dreading the autumn, winter, and school days ahead, then the last thing you want to deal with is a home repair. But pump break downs and problems can happen without notice, especially if you haven’t had your well serviced lately.

Low water pressure, no water at all, and even stinky or off-color water can indicate a problem with the water or pump. If you have concerns about your well pump, it may be time to call your local well pump installers and ask them these important questions to find out which one is the right company to help you get your home back to normal.

1. Do You Meet Arizona Licensing Requirements?

Find a company that meets the licensing requirements in your state. If you hire someone who hasn’t been licensed, then you run the risk of your home not meeting code, or worse, an accident that causes more damage than you started with. Make sure the company you hire complies with all the rules in place to keep you and your family safe.

2. What Equipment Do I Need?

The company should be able to diagnose your problem and let you know what the solution is. If anyone seems unsure of what they’re doing or clueless about how to proceed while conducting the estimate, do not let them continue to the repair part of the job.

3. Do You Have References?

An excellent pump service will have great reviews from their customers. They won’t hedge if you ask for references from satisfied clients. Instead, they’ll be happy to provide you first names and phone numbers so you can ask about the customers’ experiences.

If a company is hesitant to provide that information, it’s a good idea to move on to the next one on your list.

4. Can You Give Me an Estimate?

Any company that doesn’t let you know what the price will be upfront isn’t being honest with you. You need to hire a servicer that will tell you a cost estimate ahead of time. Ask if they can provide details, so you don’t have any surprises when the job is done.

While they may have to charge you more than estimated, they should keep you informed along the way.

5. What Is the Geology?

Whoever drills your well or fixes your pump should be able to tell you the general geological composition of the soil in the area. Since most charge by the foot, you’ll want to find out how deep surrounding wells typically are, because it will be a factor in your price estimate.

6. Do You Work with Manufacturers?

Make sure that your well pump installers have relationships with manufacturers and distributors of pumps, control boxes, and other pump parts. Otherwise, you may get great service, but you’ll be paying extra for those parts because your servicer will have to pay marked-up rates for them. It’s nice to find someone who can get them for cheaper so that by the time their cost is passed on to you, you don’t pay exorbitant prices.

7. Are You Bonded and Insured Well Pump Installers?

Just as you want the company you hire to meet state regulations, you also want them to carry insurance to protect them (and you) in case of an accident. If you’re working with a reliable well pump company in Arizona should have a certificate that shows their bond payment and their insurance coverage.

Good, Clean Water

It’s a good idea to contact several well pump installers and ask them the above questions before you make your decision. You want to have peace of mind that you’re getting the best company with the most experience.

Don’t settle for less than reassurance, expertise, and great customer service. When you have a problem with your well pump, call Empire Pump for a free estimate today.


Looking for Arizonas top well pump installers? We specialize in servicing residential water wells. Call 623-582-5069 now to schedule an appointment or to have your well pump questions answered!

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